Our Approach

We know that performance management needs to be practical, agile, employee-centred, and results focused, and we know that you need a solution that fits your needs, your capacity, and your budget.

We’ll work with you to ensure that your performance management programs and practices help raise the performance bar for individuals and teams, create a high performance, inclusive environment, and deliver successful organizational outcomes. And moreover, we design programs that show you care for your employees.

Master the Art

By mastering the art of performance management, organizations can provide an inclusive, motivating, and engaging workplace. This is no easy feat. It means creating a program that works in your environment, it means giving managers the necessary tools and skills, and it means recognizing that good performance management is a continuous leadership and relationship process.

To improve individual, team, and organizational performance, we’ll build a program that:

  • Is meaningful to employees
  • Managers want to use
  • Uses simple tools to ensure that feedback and coaching is an everyday occurrence
  • Aligns people and organizational goals
  • Communicates successful behaviours
  • Energizes individuals to perform at their peak
  • Is the kind of system, and/or technology, that’s right for you, your size, your budget

“Since 2008, the Jackson Consulting Group has consistently provided the highest standard of professional advice and strategic HR management support to Royal Roads University. Facilitated by JCG, the university has implemented contemporary practices in human resource management, enhancing team development and performance management at all levels of the organization. Work with the executive team has reinforced organizational leadership capacity and development through a 360-degree tool.”

Executive Member, Royal Roads University

What’s Different about Us?

For 25+ years, our team has developed extensive expertise working with leading-edge organizations in the area of performance management and development. Coupled with this widespread practical experience, we use the latest research (including How Employees Experience Feedback by Karen Jackson), to uniquely position us to support your performance management needs.

Web-Based Options

Continuous Performance Management System™

Working with our partner Pilat, we can offer a web-based system with powerful functionality that can support your performance management choices. It’s tailored to drive and sustain your chosen processes rather than dictate them. The software is fully customizable and can integrate with any other third-party software (e.g. HRIS or LMS).

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